Programm

Conflict Management Training

Individuals having different thoughts, ideas, and interests can cause disagreements in the workplace. This course enables you to manage and deal with conflicts more effectively. Through the conflict management course, you will be able to identify the common causes of conflicts, learn how to handle different types of conflicts, and discover how to prevent conflicts from happening in your workplace by gaining hands-on experiences with different exercises – through different exercises. By the end of this course, you will have a better understanding of how to manage conflicts in the workplace and improve your work environment.

Format
Präsenz
Kosten
1.150 €

Beschreibung

Programmübersicht:
  • Perception of conflict
  • Analysis of conflict situations
  • Conflict situations occuring in the domain of leadership and upper management
  • Conflict diagnosis and conflict resolution
  • Negative and positive aspects of a conflict situation (disruptive factor or procreative tension?)
  • Conflict-creating and conflict-resolving behaviour
  • Helpful conversational techniques for conflict situations
  • Evitable and in-evitable conflict situations
  • Analysis of case studies
  • Conflict within and among groups
  • Organisational and structural conflicts

Termine & Orte

1.150 €
1.150 €
1.150 €
1.150 €
1.150 €
1.150 €
1.150 €
1.150 €

Themen & Schlagworte

EnglischEnglishConflictKonfliktKölnDüsseldorfHamburgFrankfurtBerlinMünchenMünsterConflict-ManagementIT-OrganisationOrganisation